City Bank Launched Instant Account Opening App - ‘City Ekhoni Account’
City
Bank has introduced a mobile app for customers to open account instantly. This
app will replace traditional method of account opening which requires customers
to visit a branch and fill up required forms. Using the ‘City Ekhoni App’,
interested customers who have NID card can open their own bank account. This app is available for both iOS and Android
users.
City Bank has introduced E-KYC following the guidelines provided by Bangladesh
Financial Intelligence Unit, BFIU. Account opening is very simple using the
City Ekhoni Account App. At first customers have to install ‘City Ekhoni
Account’ app from respective app stores. After opening the app, customers are asked
to choose the type of account they want to open. Next step is OTP verification
by which customer’s mobile number is verified. Then customer has to upload
images of front and back side of NID, which are verified real time. Once NID is
verified, customer will be asked to take his selfie. Upon selfie verification
customers will have to provide a few more information. After submitting the information, customer
needs to select desired product and branch. After that the account is opened
real time. Customer receives his bank account number through SMS and can start
transacting right away.
Commenting on the initiative, City Bank Managing Director Mashrur Arefin said
that this cutting edge digital onboarding process will open up the platform of
digital banking to millions of unbanked Bangladeshi people and will work
towards bringing them under the umbrella of financial inclusion. “Customers can
open account from the comfort of their home and avoid coming into branches
during the time of the current pandemic and safeguard themselves from the
virus”, hoped the Chief Executive of the Bank.