City Bank is committed to achieving high standards in mitigating environmental and social risks by excelling in managing and monitoring risks. The Bank also expects to foster a stronger sense of its responsibility to the external environment through individual and collective ownership and accountability.

Any individual, organization or community affected or potentially affected by the environmental and social impacts of a project funded by City Bank may submit their concerns to the following box or e-mail or by sending a mail to the following address:

Head of Sustainable Finance Unit
The City Bank Limited
Head Office, City Bank Center
136, Gulshan Avenue, Gulshan-2, Dhaka-1212
Email: sustainable-finance-unit@thecitybank.com